Privacy & Legal Details

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Company details

The Website is operated by Successfactor Limited a company incorporated in England (Company Number 04581735  ) with registered office at  6 Ridgehouse, Ridge House Drive Festival Park, Stoke On Trent, Staffordshire, ST1 5TL

Privacy policy

As user of the website you acknowledge that any use of this website (including any transactions that you make) is subject to this Privacy Policy together with our Terms and Conditions which are detailed below. We do not store any debit or credit card details.

By either registering as a user of any services provided by Success Factor on this website and/or by using the website we may collect and use personal information that we may obtain about you. You consent and agree to this by completing request for information forms on our website about our products and services.

You have the right to see personal data that we keep about you upon receipt of a written request.(as defined in the Data Protection Act)We may charge an admin fee for this service.

Once you respond to an online form we will send you an email advising you that we have your details and are giving permission to receive updates relating to the product your were enquiring about and/or monthly newsletters.  If you want to be removed from our mailing list, please send an email to unsubscribe@successfactor.co.uk with the word ‘remove’ in the subject line and the email address that you wish to be removed within the email. Each electronic mailing we send you will clearly show details of how you can unsubscribe.

We will not share your details with any 3rd parties.

Cookie policy

This site uses cookies which are text files which contain small amounts of information that a website can send to, and store on, your computer or device through your browser. Cookies may be used by us to provide you with, for example, customised information from our website to make our website more user-friendly. The cookie policy is shown at the bottom of each web page.

Refund /cancellation Policy

Stationery items –  within 7 days, all items must be returned in the same new condition as they were sent to you.

Training courses and assessment centres – Cancellations. Once you agree to book an online assessment centre or training course and you wish to cancel your booking you must do this within 5 working days of the course or assessment date, any notifications outside of these dates there will be no refunds available.

Training courses and assessment centres – Change dates. Once you agree to book an online assessment centre or training course and you wish to change your booking you must do this within 5 working days of the course or assessment date, the revised date that you book must be within 60 days of the original booking otherwise any payments made will be retained and your booking will be void.

Your statutory rights are not affected.

 

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Terms & Conditions

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