Conflicts in the workplace occur for many reasons, however often as well as being unpleasant they can be very disruptive and have a direct impact upon the performance of an organisation.
The essence of a high performing team is that the team contains different strengths and weaknesses derived from different behaviours, motivators and soft skills which can actually be the root cause of conflict between team members. Conflict between people has many causes: Intolerance of values and beliefs, as well as behavioural annoyances.
What we need to move towards is that team members appreciate these qualities, are tolerant of each other and focussed on each others strengths. This is what we used to call respect.
We have a range of solutions that assist organisations to identify the root causes of the issue and to build programmes that help people in teams to respect differences and build tolerance and appreciation of others qualities. Sometimes this entails building self esteem of the team or focusing on the exterior aspect of the teams objectives but will always involve a better appreciation of the individual members strengths.
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